How does Carello work? Everything parents need to know

Are you a busy parent looking for reliable help like a babysitter or cleaner? Discover how Carello works and how it can make your life easier.

What is Carello and why do parents use it?

Carello is the platform that helps parents quickly and easily find reliable service providers, such as babysitters, cleaners, and more. Have you planned a date night or want to come home to a clean house after a family day while the kids are already peacefully asleep? Then Carello is exactly what you’re looking for. You not only book your family outing or me-time, but also arrange the support you need — all in one app. With real-time updates, a secure chat system, and honest reviews from other parents, Carello offers clarity and convenience on busy days. No more endless searching; within just a few clicks, everything is arranged.

How to use Carello step by step

Once you create a parent profile in the Carello app, you can immediately search for available service providers near you. The filters help match you based on availability, experience, and reviews, so you quickly find what you need. For example, if you plan a romantic evening, the app will automatically ask if you want to arrange a babysitter during the booking process. After you indicate your preference, you’ll hear within 30 minutes if the chosen babysitter is available. If this person doesn’t respond in time, Carello will automatically find another suitable match in the background that fits your date and time. Je hebt vervolgens via de app direct contact met de serviceverlener en kunt makkelijk afspraken maken en foto's of informatie uitwisselen. Na afloop laat je eenvoudig een review achter of lees je de ervaringen van anderen om een nog betere keuze te maken. Je blijft via realtime meldingen continu op de hoogte van je boekingen. Mocht er onverhoopt niemand beschikbaar zijn, dan ontvang je tijdig een melding én wordt alles netjes afgehandeld inclusief een terugbetaling als het echt niet lukt om iemand te vinden. Zo houdt Carello je agenda overzichtelijk en je gezinsleven in balans.