Our mission
Carello is here to make parenting easier.
Carello is here to save you time and reduce stress, so you can enjoy more quality moments with your family.
We bring trusted babysitters, activities, and self-care services together in one simple flow within an app.
Our platform combines ease of use with safety and quality. Working with carefully selected providers, we offer flexibility and trust. Transparent payments and clear communication ensure a smooth experience for everyone, building a supportive community where everyone feels valued and helped.
Join Carello and discover a smarter way to balance family life.
Frequently Asked Questions
Find the most frequently asked questions here.
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What is Carello?
The platform that helps you effortlessly find outings, me-time, or date night activities—and instantly book a babysitter or cleaner so you can relax, knowing everything is taken care of.
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How do I find someone who can help me?
Filter by what matters to you, and you’ll automatically be matched with someone who suits you. You can immediately read reviews, chat, and book your hero directly for the number of hours you need!
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Does it cost anything to use Carello?
Carello is free to download! We only charge a small fee when you book a service — this helps us maintain the app and keep everything running smoothly.
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What kind of services can you find in the Carello app?
At Carello, you can find all kinds of services: babysitting, cleaning, pet care, tutoring, outings, and more. Do you have something to do but don’t have the time or need help? Then check if it’s listed. If it’s not there, let us know and we’ll look for a solution together. You can also always ask questions or get tips in our community.
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Can I leave reviews for service providers?
If you have used a service, you can leave a review and share your experience. This way, you help others make easier choices.
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What should I do if I get stuck?
You can call us at +31 6 24 94 41 83, send us a DM on social media or WhatsApp, or simply email us at [infocarello@gmail.com](mailto:infocarello@gmail.com).
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How can I delete my account?
You can easily delete your account through the account settings in the app.
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What if I'm not satisfied with the service?
If you're not satisfied with the service, please share your feedback with the provider and let us know as well. That way, we can work together to make things right!